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Customer Support Phone:
877-888-5629

Customer Support Hours:
Monday – Friday: 7:30 a.m. – 5:30 p.m.
Saturday: 8:00 a.m. – 1:00 p.m.

Payoff Information: For payoff information, please contact First Mid’s Customer Support toll-free at 877-888-5629 Monday- Friday 7:30 AM – 5:30 PM CT and Saturdays 8:00 AM -1:00 PM CT.

Payment Posting: Regardless of the payment option selected, all payments will be applied to interest, principal and escrow, if applicable. Any excess amount you pay towards your loan account payment will be utilized to satisfy any outstanding fees before being applied to the principal balance. 

Payment Cutoff Time: Payments made before 4 PM CT, excluding federal holidays, will be credited to the loan on the following business day.  

$0.00 Payment Amount: Your account may display a payment amount of $0.00. This may be due to payments made in advance or the payment due date is not within this billing period.

Payment Due Date: The Due Date displayed, reflects the most recent billing notice produced and may include any amount past due.

Late Charges: Please be aware of the applicable grace period associated with your account. Late charges may be assessed if payment is not received by the due date. It's important to monitor your payment status to avoid additional fees.


Express Loan Payment Portal

One-Time Payment

To make a one-time Express Loan Payment, click One-Time Payment

For step-by-step instructions on how to make a one-time payment, click here.

Please note: You will need the full name as shown on your loan statement and the last 6 digits of your tax identification number associated with your loan to complete the payment.

 

Become a Returning User by Creating an Account

Click Create Account to save your payment information for future use.

For step-by-step instructions on how to create an account and make a payment, click here.

To protect your account from unauthorized access, your session will be closed after a period of inactivity. If your session ends and you wish to continue, please log in again.